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Delivery Times

16 September 2020 / Posted in: Delivery Times

Standard delivery on all VersaLiner orders is approximately 2-3 weeks from date of order *. Delivery for single orders of .Mats and/or Bumper Guards (including Deluxe) is around 3-5 working daysExpress delivery is approximately 3-5 working days from date of order*. 

The Safe-D-Guard is back!! Thank you for your patience while this product was out of stock. Please note there will be a longer delivery as we catch up with orders. Current delivery times is approximately 3 weeks from date of order *

*Please note that as all of our products are made to order our delivery times are approximate. The above time scale applies to UK Mainland orders only. Highlands and Islands, NI and overseas orders may be slightly longer.

Coronavirus (COVID-19) update

14 April 2020 / Posted in: Delivery Times

14th April

Like everyone, we are trying our best to deal with the coronavirus pandemic and we take the health and safety of our people and customers very seriously. We are currently still open and working through our existing orders. If you would like an update on an order you have with us please contact us on sales@boot-buddy.com or call us on 01299 822230. 

Many members of our staff are working from home and some are self isolating, so we are operating with a small number of staff as we try to fulfill our orders. Our main courier Parcel Force are still delivering but there is no guarantee of delivery times in place at the moment.  For more information- please see the delivery information update below.  All measure and fit appointments and collections from our place of business are cancelled until further notice. Orders can still be placed online through our website or over the phone. In these uncertain times we are following the latest government direction and we will try to keep all our customers updated. Stay safe!

Coronavirus Parcel Delivery Information

18 March 2020 / Posted in: Delivery Times

We just wanted to share some information from our main courier Parcel Force about receiving parcels and our delivery service. If you have any questions please give us a call on 01299 822230 or email sales@boot-buddy.com

Receiving parcels The Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19). From experience with other viruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.

Changes to our delivery procedure

In order to protect both our people and customers as much as possible, delivery drivers will not be handing over hand-held devices to customers to capture electronic signatures. Drivers will instead log the first and last name of the person accepting the item and we will record the geolocation of the delivery. This will apply to all deliveries that normally require a signature.

If recipients are unable to come to the door or are self-isolating, drivers will post a customer contact card in the normal way, advising of other ways the recipient can arrange to get their item. For example, by getting a friend or family member (who is not resident with someone who is self-isolating) to collect the parcel from their local Parcelforce depot or Post Office branch, as specified on the card. They will need to bring along the card we left and a form of ID in the name of the person the item is addressed to. Examples of suitable ID are specified on the card.

Suspension of UK service guarentee

Due to the current situation, there are significant impacts on our ability to maintain all our usual levels of delivery and there may be disruptions to some services under current conditions.
As a result, we will be suspending guarenteed services from 18 March 2020 but will seek to ensure ‘all reasonable endeavours’ to maintain service levels where we can.

New Products Added

11 February 2020 / Posted in: New Products Added

Latest products added to our range 2019-2020:

  • Volkswagen Arteon 2017-present
  • Kia Picanto 2017-present
  • Jaguar i-pace 2018-present
  • Renault Captur 2013-2019
  • Volkswagen Touareg 2018-present
  • Ford Focus Hatchback 2018-present
  • Mercedes GLE 2019-present
  • Range Rover Evoque 2019-present
  • Dacia Duster (2 wheel drive) 2018-present
  • Renault Megane Sport tourer 2016-present
  • Jeep Renegade 2015-present
  • Ford B-Max 2012-present (Raised floor removed)
  • Tesla Model 3 2019-present
  • Audi A6 Avant 2018-present
  • BMW X5 2019-present
  • Citroen C5 Aircross 2018-present
  • Hyundai i30 N hatchback 2017-present
  • Volkswagen Beetle 2012-2018
  • Kia Niro PHEV 2018-present
  • Honda CRV 2018-present
  • Kia Proceed 2019-present
  • Ford Focus estate 2018-present
  • Audi Q3 2019-present
  • Jeep Wrangler 2018-present
  • Honda Civic hatchback (Type R) 2017-present
  • Suzuki Baleno hatchback 2016-present
  • BMW X4 2018-present
  • MG GS SUV 2016-present

Crufts 2020

28 January 2020 / Posted in: Blog Posts

If you are coming to Cruft's this year make sure you pop by and say hello! We will be in a new spot, Hall 3 Stand 4!                                                                                          

Highlands and Islands postcode information

15 December 2019 / Posted in: Delivery Times

The following postcodes fall under the 'Non mainland UK- Scottish Highlands and Islands' category on our website:

AB 31, 33-38, 45, 52-56 ; FK 17-21: HS1-9 ; IV 1-56 ; ZE1-3 ; KA27-28, KW1-17, 27, 28, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, PO30-41, IM1-9 and 99, TR21-25.

Please select this option for Isle of Wight and Isle of Man deliveries.

*Please note that the 'Scottish Highlands and Islands' delivery option must be selected at the checkout stage for any of the above postcodes. The delivery charge will be higher than our standard delivery cost due to a surcharge applied by the courier to deliver to these areas.

Bonfire Night Survival Guide

05 November 2019 / Posted in: Blog Posts

With Bonfire Night arriving in a few days’ time, we have created a handy list of tips to make the night as enjoyable as possible for both you and your dog.

  • Try to walk your dog earlier in the day before the fireworks start. If you are concerned that fireworks might go off when you’re walking, keep the lead on.

  • Always keep your dog indoors during fireworks and close the curtains to cover flashing lights from outside

  • You can place some of your clothes around to keep them calm.

  • Did you know that dogs drink more when they are worried? Make sure you fill their water bowl up.

  • If loud noises are a recurring problem with your dog, speak to your vet in preparation about calming products. They let off a ‘dog appeasing pheromone’ and can help your dog to feel calm.

  • Dogs may like to hide in a place where they feel safe, this might be under a table or bed. Try not to disturb them once they have found a safe spot.

  • If your dog is panting, drooling, shaking or putting their tail between their legs, they’re stressed.  Try turning the TV or radio on to muffle the noise, not too loud though!

  • Remember that praising your dog whilst they’re distressed will only make their phobia worse.

  • Finally, stay calm and give your dog lots of praise when it’s all over.

                                                                                                                                                   

Express Delivery

15 February 2019 / Posted in: Delivery Times

Good things come to those who wait. But, if you cant, we are here to help. We are pleased to have added a new delivery feature to our website. We now offer an express delivery option on many of our products - including the VersaLiner. This option means you can get your order within 3-5 working days.* Simply select the 'express delivery' option when you have added the items you wish to purchase to the online shopping cart. Pawsome!

*Please note that this delivery feature may be unavailable for some products and certain postcodes. This offer applies to UK Mainland deliveries only. 

Royal Three Counties show 2018

14 June 2018 / Posted in: Blog Posts

If you are coming to the Royal Three Counties show this year, please come and see us! We are Avenue D 839.

New Products Added 12/17

07 December 2017 / Posted in: New Products Added

Latest products added to our range:

  • Infiniti Q30 Hatchback 2015 - present 
  • Volkswagen Golf SV 2014 - present (adjustable floor lowered)
  • Audi A5 Sportback 2017 - present
  • Volvo V90 Estate 2016 - present
  • Peugeot 3008 2016 - present (adjustable floor raised)